This policy explains what information GoodTradeCenter collects, why we collect it, and how it is protected. By using the Site you consent to the practices described below.
1. Information We Collect
Contact details: name, email, phone / WhatsApp number and company name you provide when registering, chatting or sending inquiries.
Browsing data: pages visited, preferred categories, language and currency settings, and technical data such as IP address and browser type.
Transaction data: order, delivery and payment information necessary to complete a transaction.
2. How We Use Information
We use the information to respond to your inquiries, provide customer service, process orders, improve the platform experience, prevent fraud, and comply with legal obligations. We do not sell your personal information to third parties.
3. Cookies & Local Storage
The Site uses cookies and browser local storage to keep you signed in, remember your language and currency preferences, and analyse usage for service improvement. You may clear them in your browser at any time.
4. Sharing
Information needed to fulfill an inquiry or order (such as your contact details and shipping address) is shared only with the relevant supplier or logistics partner. Service providers that host or operate the Site may process data on our behalf under confidentiality obligations.
5. Data Security
We apply reasonable technical and organisational measures, including HTTPS transmission and access control, to protect your information. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You may request access to, correction of, or deletion of your personal data by contacting our support team. We will respond within a reasonable time.
7. Contact
For privacy questions, contact us through the chat widget on the Site or via the contact information published in the footer.